Version 1.5. Last updated 17 October 2026.

1.

What Fettle does

Fettle is a hiring network for medical and healthcare professionals in Australia. When you post an opportunity, Fettle distributes it to verified network members, qualifies any applicants and referrals, and presents you with a shortlist of candidates worth your time.

2.

What it costs

Fettle charges a single placement fee, paid only when you hire a candidate Fettle has introduced.

  • $5,000 if the role's base salary is up to $160,000.
  • $7,000 if the role's base salary is above $160,000.

All fees are exclusive of GST. GST is added to the invoice.

Hourly, part-time and casual roles. Base salary means the full-time equivalent annual base, excluding superannuation. Where a role is paid by the hour or for fewer than 38 hours a week, the base salary is worked out as follows:

  • Hourly or casual rate: the hourly rate multiplied by 1,976 hours (38 hours a week over 52 weeks). For example, $65 an hour becomes $128,440, which falls in the $5,000 tier. A rate of $81 an hour or more falls in the $7,000 tier.
  • Part-time salary: grossed up to a 38-hour week. For example, $80,000 for 24 hours a week becomes $126,667.
  • Pay given as a range: the lower figure is used until an offer is agreed. Once an offer is agreed, the agreed rate or salary is used.

The placement fee is the same whether the candidate works full-time, part-time or casual hours.

There is no fee to post an opportunity, no retainer, and no fee unless a placement is made.

3.

When you pay

The placement fee is invoiced on the candidate's start date, payable within 14 days. Payment by bank transfer or credit card, with details on the invoice.

The person who posts the opportunity is the billing contact by default and will receive any invoice. If you'd like someone else to be invoiced, send an email to hello@findwithfettle.com.au with the job details, and we'll send it to them instead.

4.

The guarantee

Every Fettle placement comes with a three-month guarantee, running from the candidate's start date. If the candidate leaves, or you end their employment, within those three months, Fettle will find a replacement at no additional fee.

How a replacement works.

  • Let us know in writing within 14 days of the candidate's last day.
  • The role goes back out to the network and through the same qualification process, so you see the same standard of shortlist.
  • If Fettle can't make a replacement within 90 days of being notified, the placement fee is refunded in full within 14 days.
  • One replacement is provided per placement. If the replacement candidate leaves within their own first three months, the placement fee is refunded in full instead of a further replacement.

When the guarantee applies.

  • The placement fee has been paid within the terms in clause 3.
  • The candidate did not leave because of redundancy, a restructure, or the role being materially changed from what was agreed at offer.
  • The agreed employment terms (pay, hours and conditions) have been met.

The guarantee covers the first three months of employment, which may be shorter than your probation period. A fixed-term engagement ending on its agreed end date is not covered by the guarantee.

5.

No exclusivity

Posting an opportunity through Fettle does not prevent you from running other recruitment processes for the same role. Fettle's fee is only payable on candidates Fettle has introduced (see clause 7).

6.

The Fettle job ad

When you post an opportunity, Fettle will create a new, candidate-facing version of your role to send to the network. This version is written by Fettle and remains Fettle's intellectual property.

You can request to view the Fettle version, and you're welcome to use what you've learned from it to improve your own thinking. What you can't do is copy, paraphrase, or republish substantial parts of the Fettle version outside of Fettle's distribution. If a substantially copied or paraphrased version of the Fettle text is found in use elsewhere, a fee equivalent to the placement fee for that role applies.

Your own pre-existing ad material remains your property. This clause is about Fettle's rewritten version specifically, not about any wording you wrote yourself before posting.

7.

Candidate introductions

Fettle introduces candidates with their consent, in masked form initially, with full identity shared at the point of mutual interest in an interview. You agree not to bypass Fettle by approaching introduced candidates directly outside the Fettle process. If a candidate Fettle has introduced is hired by you within 12 months of the introduction, the placement fee applies regardless of the channel through which the offer was made.

No double representation. Having a candidate's details is not the same as representing them. A CV on file, an earlier application, a database entry or a past conversation does not count. If you were not already in active contact with a candidate about this opportunity when Fettle introduced them, the introduction is Fettle's and the placement fee applies if you hire them.

Where you are already in contact. If you were already in active contact with a candidate about this opportunity before Fettle introduced them, either directly or because another agency had already put them forward to you, tell us in writing within two business days of the introduction, with a record of that contact (such as an email, application or interview date). No fee applies for that candidate. If we don't hear from you within two business days, the introduction is Fettle's.

What counts as hiring. Hiring a candidate includes employing them on any basis (permanent, fixed-term, part-time or casual) or engaging them as a contractor or locum, whether directly or through another party such as a locum agency. The placement fee in clause 2 applies in full, whatever the length of the engagement.

8.

Confidentiality

Both parties keep confidential information shared during the process confidential, including candidate details, role information not yet public, and commercial terms.

9.

Termination

Either party may end the engagement on any single role at any time by written notice. Termination does not affect Fettle's right to a placement fee on candidates already introduced if they are subsequently hired within the 12-month window in clause 7.

10.

Governing law

These terms are governed by the laws of Australia. Any disputes arising under these terms will be heard in the courts of New South Wales.

Questions before you accept?
If anything in these terms isn't clear or you'd like to discuss something specific, email hello@findwithfettle.com.au before you post an opportunity.